Our cell phone contract with Verizon ran out last week and since Bradd and Brett are with AT&T we decided to switch carriers thinking the mobile to mobile would be beneficial. We needed new phones anyway since Ted’s died just before vacation and mine doesn’t hold a charge for very long at all. On Thursday night we went to AT&T, had our phone numbers transferred (or “ported” for you techno geeks) and took our new phones home. We spent the weekend setting up our contacts, voicemail and the Bluetooth headsets that we already had. When we went to use the Bluetooth there was no voice command. We spent several hours Saturday night researching Bluetooth on the AT&T site and the only thing we could find was an additional “Voice Calling” service for 4.99/month. This service required us to enter our phone numbers online and you had to dial *8 to use it. This defeated the purpose of the Bluetooth (IMO). On Sunday we went back to Verizon, apologized for leaving them and asked them to get our phone numbers back and restart service with them. Because it was a weekend, this was not as easy as it should have been. Long story short, we spent 2 and a half hours there and it could not be done on Sunday. (Again, for you techno geeks, the porting was post dated to Monday and could not be undone as there were no IT guys working). We had to leave Verizon, go to AT&T and cancel service/return the phones and hope that Verizon would be able to get our phone numbers back on Monday. Ted went back to Verizon after work today and they had worked it all out for us. We have our same phone numbers, cool new LG phones and our Bluetooth works the way it should. They copied our phone numbers and photos over to the new phones for free which was a great timesaver for us. It was a very long and frustrating weekend and we are staying with Verizon for our wireless service.
Tuesday, October 14, 2008
Our cell phone saga...
Our cell phone contract with Verizon ran out last week and since Bradd and Brett are with AT&T we decided to switch carriers thinking the mobile to mobile would be beneficial. We needed new phones anyway since Ted’s died just before vacation and mine doesn’t hold a charge for very long at all. On Thursday night we went to AT&T, had our phone numbers transferred (or “ported” for you techno geeks) and took our new phones home. We spent the weekend setting up our contacts, voicemail and the Bluetooth headsets that we already had. When we went to use the Bluetooth there was no voice command. We spent several hours Saturday night researching Bluetooth on the AT&T site and the only thing we could find was an additional “Voice Calling” service for 4.99/month. This service required us to enter our phone numbers online and you had to dial *8 to use it. This defeated the purpose of the Bluetooth (IMO). On Sunday we went back to Verizon, apologized for leaving them and asked them to get our phone numbers back and restart service with them. Because it was a weekend, this was not as easy as it should have been. Long story short, we spent 2 and a half hours there and it could not be done on Sunday. (Again, for you techno geeks, the porting was post dated to Monday and could not be undone as there were no IT guys working). We had to leave Verizon, go to AT&T and cancel service/return the phones and hope that Verizon would be able to get our phone numbers back on Monday. Ted went back to Verizon after work today and they had worked it all out for us. We have our same phone numbers, cool new LG phones and our Bluetooth works the way it should. They copied our phone numbers and photos over to the new phones for free which was a great timesaver for us. It was a very long and frustrating weekend and we are staying with Verizon for our wireless service.
Saturday, October 11, 2008
Our Cruise to Mexico with family
Here's some pictures of our cruise to Mexico with Bradd, Heather, Taytum and Kaelan on RCI's Vision of the Seas. We visited Cabo San Lucas, Mazatlan and Puerto Valarta. As you can see from these pictures, we enjoy our grandchildren. For additional pictures, check out my Facebook page (http://www.new.facebook.com/home.php?ref=logo).
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